October 11, 2017: Pratt & Whitney Canada's (P&WC) PW300 Pro-Active Help Desk has considerably enhanced on-condition maintenance planning and reduced unscheduled interventions for specific key availability drivers on PW307-powered aircraft - from 85 per cent in 2015 to 20 per cent in 2017 using predictive analytics and high quality, full-flight data from P&WC's FAST (Flight, Acquisition, Storage and Transmission) prognostics solution. The Proactive Help Desk and FAST are among P&WC's expanding suite of Digital Engine Services, which drive optimised, on-condition maintenance tasks, minimising the maintenance burden and creating a more planned environment for customers.
The Proactive Help Desk is a team of aviation technicians and data analysts that use the predictive analytics developed from hundreds of thousands of flight hours of full-flight data captured through P&WC's FAST prognostic solution installed on the PW307-powered aircraft. The team also uses data analysis from P&WC's health management collaborator CAMP Systems International Inc., to address customer needs with data-driven decisions, preventative maintenance tools and best practices.
"We already deliver benchmark powerplant dispatch reliability of 99.94% on the Falcon 7X and 8X - and with the predictive and preventive approach to engine health management our customers are seeing the additional benefit of reduced variability and maintenance burden," said Tim Swail, VP, Customer Programs, P&WC. "We are demonstrating in real-time that when we put full-flight data together with high-quality, OEM-validated analytics and an expert team of engineers, we bring true value to our customers: Higher availability, lower costs and personalized maintenance recommendations."
The FAST solution provides full-flight data after each mission for more than 2,000 P&WC engines, a 50 percent increase of engines supported by the solution in the past 12 months. P&WC's FAST solution is available for numerous aircraft platforms serving hundreds of customers in general aviation, regional airlines, business jets and helicopters.