Jun 3, 2017: Lufthansa has been offering its 20,000 flight attendants with iPad Minis. The so-called cabin mobile device (CMD) will be issued to the whole cabin crew over the next few weeks. The so-called Electronic Flight Bag has already been in operation in the cockpit since the beginning of 2015 and is used by 4,300 pilots for flight planning and operations. At the same time, cabin crew managers also received a tablet, and this is now to be extended to incorporate all cabin crew as a result of the optimistic experience.
The CMD will allow cabin crew members to access all the data they need to work on board, to access vital service manuals and service schedules, and effortlessly view any changes in plans.
The Cabin Mobile Device project is part of a current programme of transformation called ‘OPSession’, which aims to further digitize the operational areas of Lufthansa, Swiss and Austrian Airlines. Employees with no fixed workplace are to be equipped with mobile devices so that they may meet the requirements of the customer in an even more personalized way.