10 February, 2018: All Nippon Airways (ANA) of Japan has signed a multi-year integrated material services (IMS) contract with Satair a worldwideleading supplier of aftermarket services and solutions for the civil region business for a long-run, absolutely integrated end-to-end provide chain package covering expendable material for the airline’s growing 18-strong A320 family fleet, comprising A320ceo and neo and A321ceo and neo.
The service from Satair commenced in December 2017 and includes planning, sourcing, purchasing, logistics and inventory management covering some 15,000 part numbers with an attainable increase within the half number scope to follow.
Toshiaki Kobori, Deputy SVP Engineering and Maintenance Centre, ANA commented, “We are very pleased to have signed this contract with Satair and look forward to folding out our relation over the coming years in the IMS setup. Our expectations are high and we trust that Satair will deliver.”
The coverage includes all expendables materials needs of ANA. A collaborative on-site team consisting of both Airbus/Satair and ANA workers operating in one office is creating a truly integrated and seamless operation to deliver the service.
Stéphane Ginoux, President of Airbus Japan said, “By establishing a dedicated team at ANA, we have become closer and can provide the most responsive support in a timely manner to our long-standing customer in the country. Together with our experts from Satair, we will offer the most comprehensive solutions and after-services to the airlines.”
Bart Reijnen, CEO of Satair commented, “We are delighted to welcome ANA to the growing number of Asia-Pacific carriers who have selected our IMS product offering. This is our first long-term commitment with ANA on the Airbus aftermarket and the airline will benefit strongly from having a significantly reduced cost of ownership with a guaranteed performance level provided by Satair.”
He added, “Airlines want to focus on their core business of serving passengers’ needs and entrust operational support activities such as materials management to experts. Satair provides integrated solutions by breaking old traditions and partnering up with our customers and OEM partners. Our solutions are tailor-made for the supply chain requirements of airlines, MROs and OEMs who want to outsource their non-core activities – such as material management – to ensure total availability where and when they need it. Satair is well placed in the market to exceed ANA’s expectations to provide this service in a great long-term partnership. We look forward to earning the trust in us over the many years to come.”
IMS responds to customers’ growing necessities for a completely versatile and integrated expendable provide resolution for all aircraft types. With IMS, Satair is involved in supporting the aircraft availability, which fits well on the far side customer-supplier relationship.